Job for IT Service Desk-Wipro Technologies-Marathalli-US Shift

Experience required for the Job: 0.6 - 4 years
Annual Salary of the Job: 0.00 - 4.50 Lacs
Job Location: Bengaluru/Bangalore

Urgent Opportunity with Wipro Technologies for IT Service Desk

Work Location: Bangalore (Wells Fargo รข€" Outer Ring Road, Marathahalli)
Shift timings : US shift
Job Type : Direct Contract on Wipro Technologies
Interview Location : Electronic City
Interview Date : 19-07-2018
TIS Service Desk-L1 (Mandatory)

As an Administrator, you should be able to Monitor the IT Infra structure for its availability, capacity usage, hardware and OS errors and failures. Handle first-level incident / problem determination and resolution on a 24x7 basis Service incidents and queries within the agreed service levels. Timely escalation of incidents to higher levels when required. Log file monitoring for errors. Perform daily, weekly and monthly proactive housekeeping and monitoring activities Vendor co-ordination, Perform basic Service Requests based on Standard Operating Procedures. Follow quality / security process defined for the engagement
Minimum work experience: 6 month - 4 Years

Warm Regards
Akanksha Aggarwal
Senior Executive Resource
Pyramid IT Consulting Pvt. Ltd.
office: +91.120.3883400/ 8851921673
Email ID Web :